So glad I called back when my A/C still wasn’t actually cooling my house. I’d had RightNowAir check it out on May 2, but “all specs were in line” per that tech. This time I requested a tech a bit older/more experienced, because I KNEW something was wrong with the unit. He checked and found the coils were freezing up, which indicated low refrigerant. It was so low, it almost half its capacity. Within a few minutes, I could feel the difference in the “chill” of the air coming out of the vents and Joey’s thermometer in one of the vents indicated the temp had dropped 10 degrees in just those few minutes. What a relief.